World Creativity and Innovation Day Why Creativity and Innovation Are the Beating Heart of Marketing Creativity is one of those words that gets thrown around so often in marketing that it risks losing meaning. Every campaign is “creative”, every brainstorm promises “innovation”, and every brand claims to “think differently”. Yet few thinkers have challenged how
Tesco Clubcard and the Psychology of Loyalty Cards Why Points Feel Like Progress (and Why We Can’t Leave Them Behind) Loyalty cards are one of those marketing inventions that feel almost boring - until you remember they’ve quietly rewired how entire categories compete. On the surface, a loyalty card is a simple value exchange: You
When Communications Become the Story: Rasmus Ankersen, Sports Republic and the Southampton Fan Fallout A Case Study in How Not to Communicate With Football Fans For a club like Southampton FC, communication has always mattered. This is a fanbase that largely accepted difficult decisions in the past when they were clearly explained, competently executed, and
Decision Paralysis: Why Too Much Choice Is Costing Brands Conversions Or: how giving people “options” can quietly kill sales Decision paralysis is one of those concepts that sounds like a modern affliction but has been quietly ruining conversion rates for decades. In simple terms, it happens when people are presented with so many options that
What I Learned From... Growing Up as a Dual National What It Taught Me About Identity and Marketing I was born in Perth, Australia, to an English Mum and an Australian Dad. My Mum’s parents were both English; my Dad’s both Australian. In other words, half of me was tea and drizzle, the other half
Walk Your Dog Month Why January Is the Perfect Time to Reset Your Mind, Body, and Marketing Strategy January has a habit of presenting itself as a clean slate. New diaries, new habits, new promises that may or may not survive beyond the first full working week. Among them sits a quieter initiative that deserves
Dry January, 0% Alcohol, and the Rise of the ‘Alibi Brand’: How Drinks Companies Found a Legal Loophole in Sobriety Season Why the most explosive trend in alcohol marketing isn’t alcohol at all Every January, millions of people decide that the festive excess must give way to discipline. The nights get darker, the gyms get
Electroencephalography (EEG) in Marketing How Brands Like Frito-Lay, Google and Hyundai Use Brainwaves to Decode Consumer Behaviour Electroencephalography, or EEG, if you don’t fancy chewing your tongue every time you pronounce it... has quietly become one of the most influential tools in neuromarketing. While it still sounds like something you might find in a 1970s
What is Stakeholder Management? Why Marketers Need to Master the Art of Stakeholder Mapping and Communication Stakeholder management is the process of identifying, analysing, and engaging the people or groups who have an interest in a particular project, campaign, or business activity. In simple terms, it’s about managing relationships with anyone who has a
The Fogg Behaviour Model: What Nike, Duolingo and Amazon Can Teach Us About Changing Consumer Behaviour Why understanding motivation, ability and prompts can make or break your marketing campaigns Human behaviour isn’t random - even when it seems like it. Behind every purchase, sign-up or swipe is a subtle mix of motivation, ability and
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